Frequently asked questions

Maison La Vesée is a Boutique Résidence of three five-star apartments, in the countryside near Lille, 15 to 20 minutes from the city. A place at human scale, kept by its owners, with a maximum capacity of eight guests.

A Boutique Résidence is a category of accommodation in its own right. It brings together the independence of an apartment, the care of a residence kept by its owners and on-request services. At Maison La Vesée, you have a whole apartment to yourself — your living room, your equipped kitchen, your private terrace. No shared circulation, no impersonal reception, a naturally limited footfall. The property is kept by its owners, present and attentive at every stay. What sets Maison La Vesée apart from a standard rental: the care given to every detail, the coherence of the décor, the five-star rating attested by independent inspection, and on-request services. What sets it apart from a hotel format: you are at home. No entrance hall, no reception, no collective restaurant. A living residence, kept by people who put their name on it.

In the heart of French Flanders, about 15 kilometres from the centre of Lille and a few kilometres from the Belgian border. The property is set in the countryside, in a quiet and preserved environment. Full address on the Contact page.

Three apartments: Nymphéa and Alpinia for two guests each, Heliconia for up to four. Total capacity is eight guests — a deliberate limit we do not exceed. It is what makes possible an attentive welcome, real quiet, and an experience that does not feel like a large structure.

The star rating for holiday rentals is based on an independent audit, conducted according to the Atout France national standard and to precise criteria set by the French Ministry of Tourism: comfort, equipment, bedding, services, accessibility. Our three apartments obtained the highest score. It is a tangible guarantee: fully equipped accommodation, careful materials, coherent décor, a level of service above the holiday-rental average.

These three terms refer to the same reality: an entirely furnished and equipped home, let for short stays. The distinction is in positioning, equipment and care given to the stay — not in legal status. At Maison La Vesée, you occupy a whole apartment in full autonomy, with the equipment and services of a Boutique Résidence.

Two nights as a rule. In the summer period — July and August — the minimum length is raised to seven nights. For any specific request, we're available: every situation deserves a conversation.

Maison La Vesée offers short stays, priced per night or per week. We are not set up for stays of several months, and it is not possible to establish a principal or secondary residence here. For longer stays, contact us: we look at each request.

The minimum is two nights as a rule. Some slots may be open to single-night bookings depending on the period and availability. Do not hesitate to contact us directly.

Except in exceptional cases, Sunday arrivals are not possible. If your schedule requires it, let us know — we will do our best to find a suitable arrangement.

Directly on maisonlavesee.fr, by email at maison@lavesee.com, or by phone. Online booking is the quickest. For specific requests — themed stay, full booking, additional services — a direct exchange is often more useful than a form.

By booking directly on maisonlavesee.fr. Our apartments are also listed on Booking, Airbnb and other platforms, but those apply commissions of over 20%, built into the displayed rates. Direct booking gives you our best terms — and an immediate contact with the owners.

Bank card, bank transfer and PayPal. Some on-site services may be paid in cash.

Our rates include the essentials; on-request services are clearly identified and billed separately. Included: the apartment rental, bed and bath linen, end-of-stay cleaning, water, electricity, heating and the tourist tax — displayed distinctly on your booking. On request (extra): breakfast, aperitif boards, mid-stay cleaning, spa access (€100/90 min), flower bouquet, spa extension. Each service is clearly identified.

It varies according to the rate chosen at booking — some options allow cancellation up to the day before arrival. The applicable conditions are stated on your confirmation. In case of an unexpected event, let us know as early as possible: we always do our best to find a reasonable arrangement.

Yes. A security deposit is required before you enter the apartment. It is not cashed and is returned in full at your departure, subject to no damage.

Yes. A confirmation is sent automatically to the email address you provide at booking. It includes your booking number, the details of the stay and the payment summary.

Yes. Our booking platform complies with the PCI-DSS 3DS2 standard, the highest level of security for online transactions.

Arrivals are from 6 pm. We offer an early-arrival option — a few hours before the standard time — depending on the period, occupancy and availability. This option is chargeable. For late arrivals, a message in advance is enough: we organise your welcome accordingly.

Maison La Vesée has no physical reception — and that is a deliberate choice. We favour an in-person welcome whenever possible: showing you around your apartment, presenting the spaces of the property, answering your questions, sharing our recommendations to make the most of your stay. Before your arrival, we get in touch to agree on a suitable time. When our schedule does not allow an in-person welcome, we prepare a detailed self check-in procedure for you.

Yes. Your apartment is ready: beds made, bath linen laid out for each guest. You can put your things down and settle in straight away — nothing to prepare.

From Lille-Flandres station, the train to Armentières takes 12 minutes. Armentières station has a free car park nearby. From Lille-Lesquin airport or the Lille stations, taxis and VTCs reach Maison La Vesée for a few tens of euros. For multi-day stays, a vehicle is strongly recommended.

Passing visits are possible, in reasonable proportions and after informing us. Outside guests cannot in any case spend the night in the apartment if they are not on the booking. The number of occupants declared at booking must be respected.

No. Pets are not allowed at Maison La Vesée.

Maison La Vesée is a place of calm and retreat — that is precisely what guests come here for. This spirit is incompatible with parties, receptions and the noise that follows. Their organisation leads to the immediate termination of the contract.

No. Maison La Vesée is not intended to host events open to an outside public — birthdays, weddings, bachelor/bachelorette parties or other — including outdoors. The property is reserved for staying guests.

Yes. Maison La Vesée can be privatised for a small circle — to withdraw, recover, prepare, or simply disconnect, away from prying eyes in a calm and preserved setting. Full privatisation covers the three apartments and the property's spaces; the level of service is built around your project (catering, wellness, treatments, gentle activities, support). Even privatised, the residence remains what it is: a place of rest and retreat, with deliberately limited footfall — not an event venue. For any request of this kind, contact us directly.

The level of service is built around your project — catering (breakfast, sharing boards, meals with a chef or caterer), wellness (private spa sessions, treatments on site), gentle activities (yoga, walks, workshops), support (concierge, transfers, local recommendations). We don't offer a fixed menu: every request is studied and the quote specifies the chosen services, their providers and their conditions.

Maison La Vesée has deliberately limited footfall: a maximum capacity of eight people, no reception, no shared circulation, no event open to outside guests. With full privatisation, the property is reserved exclusively for your circle for the entire duration of the stay. We protect discretion the way we protect calm — it's the same promise.

Yes. Each apartment has a fully equipped kitchen, high-quality bedding, well-kept household linen, fibre wifi, air conditioning in the bedrooms and a heating system. The full equipment list is on each apartment's page.

Yes. Unlimited fibre wifi is included in all three apartments.

Each apartment has a filter coffee machine, a SENSEO pod coffee machine, a kettle and a toaster. Depending on the period and availability, breakfast may also be offered as an option: served traditionally or delivered as a basket directly to your apartment.

Yes. Each apartment has a heating system and air conditioning in the bedrooms — welcome comfort in summer as well as in winter.

Yes. Sheets are provided and beds are made before your arrival. A full set of bath towels is laid out for each guest.

Yes, it is included in the rate. We simply ask you to leave the apartment in a reasonable state on departure: dishes washed and put away, fridge emptied, bins taken out. The rest is on us.

Yes. A mid-stay cleaning service is available on request, billed as an extra. Just ask us — we organise it to your preference.

Yes, on request. This service is billed as an extra.

Depending on the period and availability, yes. Breakfast can be served traditionally or delivered as a basket directly to your apartment. Contact us to find out whether the option is available for your dates — each apartment also has everything you need to prepare it independently.

We offer aperitif and dinner boards — cheeses, charcuterie — as an option, depending on availability. For full dining, the property is close to many restaurants. We share our recommended list on your arrival.

Yes. We can take care of your luggage if you wish to enjoy your last day freely before departure.

Yes, on request. Send us your billing details — the invoice is issued after full payment of the stay.

Departure is before 10 am. For those who wish to extend their stay by a few hours, we offer a chargeable late-departure option, subject to the period and occupancy.

If the apartment is not occupied during the day, we can consider an arrangement. Contact us in advance — we will do our best to let you enjoy your last morning.

We do a check-out at the time of departure. If you noticed any damage or malfunction during your stay, let us know before leaving — it is the easiest and most peaceful way to handle it.

Yes. The property is in the countryside, with no public transport in the immediate vicinity. A car is essential to move around freely — visit Lille, explore the region, do your shopping.

Yes. A free outdoor car park is reserved for guests, right next to the apartments.

Not on site for now. Public charging stations are available nearby — we point out the closest ones on your arrival.

By car, 15 to 20 minutes from the property to the centre of Lille, depending on traffic. By train from Armentières, the journey to Lille-Flandres takes 12 minutes.

Yes. Each apartment is equipped with smoke detectors that meet current standards.

Cameras are installed in the outdoor common areas — car park entrance and pool surroundings. No camera films the interior of the apartments or their private terraces.

The apartments are well insulated, equipped with programmable thermostats, LED lighting and low-consumption appliances. The pool is heated by a heat pump. Our electricity contract guarantees 100% renewable energy supply.

Rainwater harvesting for garden watering, water-saving toilet flushes and flow restrictors in the showers.

Yes. We use environmentally friendly cleaning products throughout the apartments.

By adopting the usual reflexes: sorting waste in the bins provided, saving water, switching off lights when leaving a room, using air conditioning moderately.